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The value of team health

23 January 2024 · 2 Comments ·

I’ve written before that I sometimes imagine people think agile can be a bit hippy-ish. I gave the example of being user-centred. Another example is “team health”. Once again, it … Continue reading The value of team health

Team structure, before and after agile

16 January 2024 · Leave a comment ·

A short time ago I wrote about the difference between a project manager and a delivery manager. This was a kind of “before and after” picture—project managers worked in the … Continue reading Team structure, before and after agile

Metrics that are meaningful to users

9 January 2024 · 2 Comments ·

A while back I wrote about how teams often feel overwhelmed by their workload, so put up barriers that slow down people making requests of them. I used IT teams … Continue reading Metrics that are meaningful to users

Communicating in people’s own terms

2 January 2024 · 3 Comments ·

I was once in a meeting where a colleague and I were trying to explain a particular process to a senior manager. We had a whiteboard and some coloured pens, … Continue reading Communicating in people’s own terms

What is the purpose of your user story?

19 December 2023 ·

Some time ago I wrote about the investigation “sick note” card—when a team elects to do some kind of technical investigation, or similar. Too often I feel this is used … Continue reading What is the purpose of your user story?

Plans don’t offer control

12 December 2023 · 2 Comments ·

I’ve worked with a number of project and programme boards over time, and directly with clients where there is no need of a board. Every time they expect to see … Continue reading Plans don’t offer control

We can be user-centred in technical projects

5 December 2023 · 2 Comments ·

I’m occasionally asked about how far we can go with user-centred product development. After all, some projects are “just” about implementing a SaaS product, or other off-the-shelf technology, which we … Continue reading We can be user-centred in technical projects

Why be user-centred?

28 November 2023 ·

These days I talk a fair bit to people about the importance of user-centred design, and ensuring user research is a key input to the product development process. And a … Continue reading Why be user-centred?

When our favourite words cause problems

21 November 2023 · 2 Comments ·

Not so long ago someone asked me how they could introduce agile working to their organisation when it seemed that everyone already had their own ideas of what agile was … Continue reading When our favourite words cause problems

Where are the dependencies in an agile plan?

14 November 2023 ·

A colleague once presented a delivery plan in a large meeting. The plan consisted of frequent delivery points, with dates, and what each would contain, and one stakeholder—who was more … Continue reading Where are the dependencies in an agile plan?

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