Planning, Working practices

The development pipeline starts with the customer

Photo by splityarnJust that.

Many people think of the development pipeline starts at the point where the developers pick up the next requirement. And it’s true that if you work in a large organisation that treats software production like a factory—or which is just siloed—then that’s all you may ever see. You may even spend a happy part of your career there.

But all that development work is wasted if the requirements aren’t well-shaped… or if they’re for the wrong thing entirely. If you don’t pay attention to the earliest part of the pipeline then the later activity is a poor use of precious resources.

So if you’re worrying about how your development team can be effective it’s a good idea to look a little further upstream than you might be used to.

Photo by splityarn

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