I often encounter teams that are confounded by their processes–perhaps they don’t understand them, or perhaps they there are many that are missing. They can usually handle their day to … Continue reading Keep process messages clear
Category: Governance
Sharing the stakeholders’ mindset
A few years back I was talking to a team leader about their delivery schedule. Some of her stakeholders were keen on a planning to have two milestones every quarter—that … Continue reading Sharing the stakeholders’ mindset
Don’t let user testing promote ignorance
There was a time when user testing wasn’t particularly practised. There was a general view—sometimes not explicitly stated—that we could devise a product or interface within our offices, launch it, … Continue reading Don’t let user testing promote ignorance
Not delivering creates distractions
Once upon a time I was with a number of colleagues and my then-boss, who had just come out of a meeting with the CEO. “He wants us to improve … Continue reading Not delivering creates distractions
Neglecting the small stuff for lack of the big stuff
It’s true that producing stuff (eg developing a digital product) without an overall strategy is problematic. All that producing-stuff without clear purpose or direction is probably not entirely wasted, but … Continue reading Neglecting the small stuff for lack of the big stuff
Freedom and limitations for teams
I’ve often been involved with defining processes for teams to work together. Some organisations want a standard process for all teams—that every event (or “ceremony”) is agreed, producing standard documents … Continue reading Freedom and limitations for teams
It’s always worthwhile to demo
A common practice in agile development is to demo your progress to your stakeholders at the end of each iteration—usually every two weeks. But I’ve worked with many, many people … Continue reading It’s always worthwhile to demo
Better collaboration through precise language
The other day I was watching a presentation about domain driven design. I was very happy to see this because the speaker was introducing the audience to one of the … Continue reading Better collaboration through precise language
The benefits of a second class mind
The other day I was discussing with a friend the collapse in value of the pound brought about by a prime minister and chancellor who launched a significant, sudden and … Continue reading The benefits of a second class mind
Seeing how the sausage is made
I talk to people a lot about process and, depending on the issue at hand, often talk about “seeing how the sausage is made”, particularly in relation to external stakeholders. … Continue reading Seeing how the sausage is made
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