The other day I was discussing with a friend the collapse in value of the pound brought about by a prime minister and chancellor who launched a significant, sudden and … Continue reading The benefits of a second class mind
Seeing how the sausage is made
I talk to people a lot about process and, depending on the issue at hand, often talk about “seeing how the sausage is made”, particularly in relation to external stakeholders. … Continue reading Seeing how the sausage is made
The product battle for hearts and minds
Among Marty Cagan’s four dimensions of product success, he lists value and usability. Value is whether customers find it valuable enough to buy. For usability “the most difficult question is … Continue reading The product battle for hearts and minds
Writing for honesty and integrity
Honesty and integrity are important, not just for personal and social reasons, but for business reasons, too. Being honest (to others and ourselves) about our decision-making helps us make better … Continue reading Writing for honesty and integrity
Operating in adversity
Adversity isn’t welcomed, but if we are forced to recognise it we can use it to our advantage. I was thinking about this recently after one tech leader commented to … Continue reading Operating in adversity
An example of good product management
I’ve spoken a lot in the last few articles about the work of good product managers, and how they deliver more than just features—things such as security, reliability, performance, and … Continue reading An example of good product management
Appreciating product management
I’m quite certain that when I first encountered product managers working with software teams I didn’t really appreciate the value they brought. I certainly did appreciate the people themselves—they provided … Continue reading Appreciating product management
Intellectual honesty for sustainable progress
A short time ago I wrote that productive conversations come from intellectual honesty and engaging positively. But intellectual honesty is important for organisational culture, too. Without this things can go … Continue reading Intellectual honesty for sustainable progress
How do we make technology strategy relevant?
I was asked the other day about creating a technology strategy, and how to ensure it’s something that the rest of the organisation cares about. By default, the non-technologists in … Continue reading How do we make technology strategy relevant?
Are you prepared for the cost of change?
Most organisations I know change the way they do things. That’s partly because of the nature of my work and the kind of situation I’m asked to help with, but … Continue reading Are you prepared for the cost of change?