Industry

This category contains 35 posts

Feedback happens, whether we respond or not

The other day I was listening to BBC Radio 4’s Thinking Allowed, which on this occasion focused on “Platform capitalism”. This is the world of Uber, AirBnB, and TaskRabbit, in which the company in question acts as a broker between those able to offer a service and those seeking it. Being Thinking Allowed it focused … Continue reading

Innovation from standardisation

My colleague Nic Price pointed me to a page on the BBC GEL site, which talks about the value of standardisation and consistency. GEL is the BBC’s “global experience language” and described as “the BBC’s shared design framework which enables us to create consistent and delightful user experiences across all of our Digital Services.” The … Continue reading

Escaping a black and white world view

Events in the news, future possibilities, and situations close to home are often presented in black and white terms. But more often than not reality is much more variable. And if we mistakenly accept a black and white view of the world then it becomes much more difficult to respond effectively—because we just don’t see … Continue reading

Acquisitions: When the player becomes the pawn

When a company with a good product gets acquired it can upset the decision-making of potential customers. This issue arose a little while ago when Ansible was bought by Red Hat, and concern was expressed by a friend as we discussed introducing it in his large organisation. Ansible is a product that automates the process … Continue reading

A few thoughts on DOT EVERYONE

Last week Martha Lane-Fox gave the Dimbleby Lecture, and proposed DOT EVERYONE, “a new national institution to lead an ambitious charge – to make us the most digital nation on the planet.” I’ve signed the petition on change.org, and I’d encourage you to do the same. I didn’t rush to sign, but a couple of … Continue reading

Move from sales-driven to value-creating

I caught up with the insightful Iain McKenna the other day and he was talking, among other things, about identifying value. Readers of this blog will know this is a subject close to my heart [1], [2], [3]. Working in a development team it’s important to identify business value so that you can make the … Continue reading

Three behaviours of a digital organisation

I work with a lot of organisations that want to “be digital”. But being clear about what that means is a challenge. Coming from an Agile background it’s hard for me to see being digital as not having parallels with Agile development techniques—but being digital is definitely not centred on software development. It’s useful to … Continue reading

Bringing startups into the corporation

When established companies see digital competitors as a threat, or just see that their future must be a digital one, buying a startup is often floated as a promising strategic move. However, ensuring success is very difficult. Defining success is also difficult. Success criteria following a startup acquisition might be one of a variety of … Continue reading

Agile and digital strategy in government

Depending who you read, there are some fairly questionable claims made at a recent EMC/Policy Exchange round table. Mark Thompson, former advisor to George Osborne, is variously quoted as saying government “doesn’t get” digital, that Agile is “unthreatening” and “nonsense”, and that the government is in danger of losing its way over its digital strategy. … Continue reading

From Year of Code to digital literacy

The Year of Code is good, but digital literacy is more fundamental, more valuable, and more embracing. Once upon a time our schools in the UK taught our children how to use word processors, spreadsheets and PowerPoint. This is now regarded as an embarrassing low in our recent educational history. In effect, we taught our … Continue reading