Some time ago I wrote about the error of slavishly following “best practice” without asking why. And I was reminded of this again the other day when a friend forwarded … Continue reading An example of the errors of “best practice”

Some time ago I wrote about the error of slavishly following “best practice” without asking why. And I was reminded of this again the other day when a friend forwarded … Continue reading An example of the errors of “best practice”
I’ve said before that the word “maturity” raises my hackles, and in particular when people talk about their organisation needing to be “mature”. This is not the only word that … Continue reading What does it mean to be a mature organisation?
I’ve always seen strategic decision-making as consisting of a large element of guesswork. It’s educated guesswork, but it’s very much taking a punt on what we want to achieve based … Continue reading Balancing strategic guesswork with tactical evidence
The other day I was listening to BBC Radio 4’s Thinking Allowed, which on this occasion focused on “Platform capitalism”. This is the world of Uber, AirBnB, and TaskRabbit, in … Continue reading Feedback happens, whether we respond or not
My colleague Nic Price pointed me to a page on the BBC GEL site, which talks about the value of standardisation and consistency. GEL is the BBC’s “global experience language” … Continue reading Innovation from standardisation
Events in the news, future possibilities, and situations close to home are often presented in black and white terms. But more often than not reality is much more variable. And … Continue reading Escaping a black and white world view
When a company with a good product gets acquired it can upset the decision-making of potential customers. This issue arose a little while ago when Ansible was bought by Red … Continue reading Acquisitions: When the player becomes the pawn
Last week Martha Lane-Fox gave the Dimbleby Lecture, and proposed DOT EVERYONE, “a new national institution to lead an ambitious charge – to make us the most digital nation on … Continue reading A few thoughts on DOT EVERYONE
I caught up with the insightful Iain McKenna the other day and he was talking, among other things, about identifying value. Readers of this blog will know this is a … Continue reading Move from sales-driven to value-creating
I work with a lot of organisations that want to “be digital”. But being clear about what that means is a challenge. Coming from an Agile background it’s hard for … Continue reading Three behaviours of a digital organisation