A few weeks ago I wrote about the cost of change in an organisation, and said that “it’s important to win support for the change with those that matter”. And … Continue reading Lasting change needs personal motivation

A few weeks ago I wrote about the cost of change in an organisation, and said that “it’s important to win support for the change with those that matter”. And … Continue reading Lasting change needs personal motivation
When planning a single user story in a software project it’s pretty common for someone to sit down and think about some details of how it should be done. There … Continue reading A handy by-product of estimation
Last week I spoke to my friend Kevin Gohil, and he introduced me to the phrase “adaptive operating model”. Many people talk about a “target operating model”, which is what … Continue reading Transformation as a game of chess
Recently I wrote about the need to state the problem for any solution—that is, when proposing or discussing some kind of approach or thing to do, it’s really important to … Continue reading It’s good tactics to start with the goal
A while back I wrote about how to conduct a discovery exercise in an incremental manner. This is where we have some idea of what we want to do but … Continue reading Expressing the results of a discovery exercise
We often have good ideas about things to improve and how to improve them—introducing a new tool, changing the way we do something, adjusting a procedure, and so on. But … Continue reading State the problem for any solution
It’s easy and necessary to make assumptions. If we didn’t make assumptions then we would never make any progress in our work; we would have to stop and check everything. … Continue reading Don’t assume – talk
The other day I was listening to a talk by Russ Vane about how to effectively design public policy. I last attended a talk by him several years ago, and … Continue reading Know when your plan will fail
Throughout almost all of my technology career I’ve been involved with making sure the requirements are specified and implemented well for the products and projects I’ve been responsible for. But … Continue reading Comparing requirements with needs
Normally I’m very wary of “investigation” or “research” cards in a delivery team. Sometimes there are pieces of development work that are difficult, but I usually find that when a … Continue reading One good approach to development “research”