It’s an unavoidable reality that bad things happen. I work a lot with software engineering and systems operations teams, and there have been too many times when someone had detected … Continue reading “How can we stop this happening again?”
Category: Risk and uncertainty
Transformation as a game of chess
Last week I spoke to my friend Kevin Gohil, and he introduced me to the phrase “adaptive operating model”. Many people talk about a “target operating model”, which is what … Continue reading Transformation as a game of chess
Tweaking the variables of transparency
I’m a big fan of openness and transparency; hiding things creates extra work, and showing others what’s going on in our world can allow them to help us, or at … Continue reading Tweaking the variables of transparency
Expressing the results of a discovery exercise
A while back I wrote about how to conduct a discovery exercise in an incremental manner. This is where we have some idea of what we want to do but … Continue reading Expressing the results of a discovery exercise
Learning by doing… in rehearsal
Many, many years ago I held the pager for my company. This was long before cloud computing, long before devops, and long before infrastructure as code. Mostly the pager fired … Continue reading Learning by doing… in rehearsal
Risk management – helping good things happen
Most people think of risk management as stopping bad things from happening. But ideally it’s really uncertainty management. That does cover reducing the chances of bad things happening, but it … Continue reading Risk management – helping good things happen
A different way to score risk
Last week I wrote about how traditional risk “scoring” doesn’t translate easily to the way probability is best described, which is a probability density curve. Those are things like bell … Continue reading A different way to score risk
Translating risk scoring into probability density distributions
A couple of weeks ago I said that, although I think it’s a mistake to “score” risk events in terms of simple likelihood and impact, it’s not entirely devoid of … Continue reading Translating risk scoring into probability density distributions
Advice doesn’t have to agree
A colleague once needed some help with a work-related problem, and she spoke to a large number of people to see how they had tackled similar problems in the past. … Continue reading Advice doesn’t have to agree
Two things about likelihood times impact in risk
A long while ago I spent a fair bit of time looking at “risks” on a risk list. There was a long list of “things that might go wrong”, and … Continue reading Two things about likelihood times impact in risk
